I left my heart at The Peninsula Beverly Hills, the best place to stay in LA, and I think my children did too.
I suspect we are not the only ones. We were only there for a short stay, but it was one of the best five star hotel experiences ever.
There’s nothing like a 12 hour flight delay on top of a 15 hour flight to get children – and parents wound up and exhausted. But the Hotel took the stress out of each of us from the minute we walked in. We were greeted with a personalised cake, as well as a spectacular apple dessert creation, and that was just for openers.
This is the first hotel I have come across with no set arrival or departure time – whenever possible, they work around you, not the other way around.
Each of us had our own personally monogrammed pillow case with our initials, the twins were given Peninsula Toy Bears and white robes, and a door man even appeared on the doorstep with a glass of champagne for me to ease the stress after such a crazy 30 hours, and promptly told me the restaurant bookings I’d ask the hotel to make before leaving Australia had been changed for me due to our late arrival.
At last some real service.
We dined in the hotel’s upmarket Italian restaurant The Belvedere, recently renovated, and it was flawless. Staff happily edited each and every dish to suit my children’s taste along with my penchant for spice. Sustainable Harvested Oysters, daily made potato and cauliflower soup, grilled salmon, huge American Angus steaks and a list of healthy but delightfully tasty side dishes made the whole experience enjoyable.
The highlight was a chocolate garden dessert, presented in a glass topped dish featuring mousse, icecream and chocolate bits dotted with fresh edible flowers from the rooftop garden.
The difference with this hotel and many other 5 star establishments is that everything is personalised. The setting is comparable to many other hotels in LA – a spectacular roof top pool and restaurant as well as gorgeous afternoon tea, and a nightly pianist who chats as well as plays to guests are stunning, but the service at every moment is extraordinary, from staff at every level.
The hotel even provides a luxury car to take guests to the local area, which is so much nicer than a taxi, but frankly, why would anyone want to leave this indulgent oasis where everything you could want in a luxe hotel is on offer. It’s little wonder 7/10 of the guests are return visitors.