Sandy Liw, the General Manager of InterContinental Khao Yai Resort, about her transformative journey from the InterContinental Danang to overseeing a groundbreaking Bill Bensley-designed resort inspired by historic trains.
In this episode of Where2From Here, dive into the fascinating world of luxury hospitality with Sandy Liw, the visionary General Manager of InterContinental Khao Yai Resort.
Sandy brings a wealth of experience from her prestigious roles within the IHG family, including her impactful tenure at the renowned InterContinental Danang Sun Peninsula Resort in Vietnam. There, she mastered the art of blending sustainability with luxury, setting new benchmarks in service excellence.
At the heart of this conversation is the InterContinental Khao Yai Resort, a unique property designed by the acclaimed architect Bill Bensley.
Inspired by the historical significance of its location as a gateway to northeast Thailand during King Rama V’s reign, the resort features 64 luxury rooms, including heritage railcar suites and villas. Guests can enjoy a range of world-class amenities, including five dining venues, a cross-fit-inspired gym, an outdoor pool, a spa, a kid’s club, and versatile event spaces.
Before her success in Vietnam, Sandy made her mark as Executive Assistant Manager at the exclusive Capella Singapore, where she became one of the pioneering female executives in the industry.
Her role encompassed overseeing hotel operations, ensuring unparalleled guest satisfaction, and steering overall management strategies. Her previous position as Director of Sales & Marketing further highlighted her expertise in driving revenue and implementing cutting-edge marketing strategies.
Her career began at the iconic Raffles Hotel Singapore, where she advanced from Assistant Director of Sales to Director of Sales & Marketing, honing her skills in a dynamic environment.
A graduate of the International Institute of Tourism and Hotel Management in Austria, she is fluent in English and Chinese, further enhancing her global perspective.
Sandy Liw’s leadership at InterContinental Khao Yai Resort epitomises the resort’s dedication to providing exceptional luxury experiences and reflects her influential role in shaping the future of the hospitality industry. Tune in to discover her insights and the innovative spirit driving this extraordinary resort. Click below for this podcast chat.
