Bruno Cristol talks to Renae about life running one of Bali’s premier five star luxury hotels, The Intercontinental Bali.
Step inside the world of global hospitality with the latest episode of Where2FromHere, where host Renae Leith-Manos sits down with Bruno Cristol, the accomplished and visionary General Manager of the iconic InterContinental Bali Resort at Jimbaran Bay.
An Inspiring Career in Luxury Hospitality
Bruno’s journey through the world of five-star hotels spans continents and cultures. From his celebrated leadership at Singapore’s multi-award-winning Crowne Plaza Changi Airport to pivotal roles across Australia, France, Hong Kong, and beyond.
Bruno’s experience has shaped his forward-thinking approach to hotel management. Known for his dynamic leadership and culinary passion, he now helms one of Bali’s most renowned resorts, bringing together a unique blend of international expertise and Balinese warmth.
Technology and Sustainability as Pillars of Modern Luxury
In this insightful conversation, Bruno shares how technology is revolutionising the guest experience—streamlining check-ins and personalising every aspect of a stay.
The dialogue spotlights InterContinental Bali’s strong commitment to sustainability, from eco-friendly initiatives to innovative practices that protect Bali’s extraordinary natural environment. Through a blend of tradition and innovation, the resort continues to attract guests seeking the very best of both worlds.
A Resort That Welcomes All
Whether guests arrive as families, couples, groups, or solo adventurers, the InterContinental Bali Resort offers expansive grounds, a wealth of dining experiences, and thoughtfully curated amenities designed to create lasting memories.
Bruno paints a vivid picture of a property that’s both grand in scale—boasting 425 rooms set across 16 lush hectares—and intimate in its service and attention to detail. A full written review of the hotel by Renae can be found here.
Lessons from Asia’s Leading Hotels
Renae and Bruno also reflect on the global acclaim achieved at Crowne Plaza Changi and the unique design and service elements that make hospitality in Singapore and Bali so distinctive.
Bruno articulates why Balinese hospitality stands out on the world stage, emphasising the genuine warmth and cultural richness of his team and the island itself.
The Future of Hospitality Leadership
Their conversation explores the international nature of hotel leadership—examining the prevalence of French general managers, the impact of Australian talent, and the ongoing evolution of Asia-Pacific’s luxury hotel scene.
Aspiring hospitality professionals will find invaluable advice as Bruno shares personal career insights and his ambitious vision for the future of the resort and the industry as a whole.
This episode offers a masterclass in true luxury hospitality, brimming with hands-on expertise, inspiration, and stories that will captivate travel enthusiasts and insiders alike.
Discover what makes the InterContinental Bali Resort a standout destination, and gain new appreciation for the dedication that underpins world-class travel.
Listen to the full podcast episode here:
